› reply to 3 new reviews draft in the brand voice ✓ 3 replies ready $ refund order 4417 £80 ✕ held: over £50 needs you ✓ sent to approvals
Seven steps, from the first trigger to the knowledge base.Watch one job go through a workspace.01 Trigger. Twelve new emails reach support@ and start the inbox workflow.02 Sort. Each one is labelled: question, bug, refund or spam. Each label has its own action.03 Answer. Support answers the questions from the knowledge base; the developer logs the bugs.04 Guard. Spam is archived by itself, but the refund reply is held for you, by a rule outside the agent.05 Review. Codex checks every answer against your policies before anything is sent.06 Approve. You approve with a tap. Once a label earns your trust, it can run without asking.07 Learn. The session ends with a note, and new answers join the knowledge base.
Workflow · inbox12 new emails at support@
Chief of staffLabelled: 7 questions, 2 bugs, 1 refund, 2 spam.
Chief of staffSent. Notes filed.
Chief of staff
Claude Code · knows every project here
Waiting for work12 new emails in #supportLabelled 12 · briefing supportSupport and developer workingSpam archived · refund heldReviewer checking answersWaiting on your approvalSession over · note writtenOne entry point for the workspace
Knowledge base
- note
- inbox
- filing
- pages
› answer 7 questions search the knowledge base ✓ 7 answers drafted $ archive 2 spam ✓ archived ✕ refund reply held for you
› check 8 replies against policy 1 suggestion: add the order link ✓ approved
› log 2 bug reports ✓ added to the tracker
skills6 picked from a library of 120·versions pinned
Herdr